Frequently asked questions

Everything To Know Before You Start Your Project

We know that planning a renovation or new build comes with a lot of questions. Here are answers to some of the most common things our clients ask. If you need more details, we’re always here to help.

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How long does a typical renovation take?

Project timelines vary based on the size and scope of your renovation. Most kitchen or bathroom remodels are completed in 8–12 weeks, while full home renovations or additions can take several months. We’ll provide a detailed schedule before we begin, and you’ll have 24/7 access to real-time updates throughout your project.

What is the process from our first call to move-in day?

We start with a discovery call to understand your vision and needs. Next, we review your space and discuss design ideas, then move into planning, permitting, and selections. Once construction begins, our team manages every detail and keeps you informed at every step. After the final walkthrough, your new space is ready for you to enjoy.

How do you handle budgets and unexpected costs?

Transparency is key. We provide a clear, itemized estimate before work begins and keep you updated on any changes. If something unexpected comes up, we’ll discuss options and solutions with you right away—no surprises.

Do I need an architect before reaching out to you?

Nope! We regularly collaborate with architects, and if your project requires one, we can recommend professionals we trust and work well with. Some smaller renovations don’t require an architect at all.


How involved do I need to be in the renovation process?

As involved as you want to be! We’re here to help manage everything—from design decisions and materials to permits and inspections—but we’ll always keep you informed and in control of the big-picture decisions.

Are you licensed and insured?

Yes. We are fully licensed and insured on all of Long Island, all five boroughs of NYC, and New Jersey.

I don’t know where to start. Can you help me figure out what’s possible in my home?

Definitely. We offer on-site consultations where we walk through your space, listen to your needs, and talk through layout ideas, expansion options, and design possibilities. Whether you have blueprints or just a Pinterest board, we’ll help shape your vision.

Can you help make my home more energy-efficient or smart-tech ready?

Absolutely. From smart thermostats and solar prep to heated floors and EV chargers, we’re well-versed in modern upgrades that enhance comfort and long-term value.


Do you offer financing or payment plans?

We provide you with a payment schedule and provide documentation for banks or renovation loans if needed. We take payments in installments tied to project milestones. We also work with HFS, a direct-to-consumer loan program specializing in home improvement financing.

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